IL Connect App

IL Connect App

Giving foster children a voice through thoughtful, user-centered app design.

Designing with Empathy

The Alabama Foster Care System needed an app that kids would actually want to use. Through design workshops with administrators and foster youth, I gathered requirements and co-created storyboards to capture what mattered most. The final app made it easier for kids to ask for help, access records, and stay engaged.

Challenge

Before design intervention, end users of our B2B apps had a hard time getting their needs fully met by the new product.

Approach

I began running pre-dev design workshops where we would present user interviews, understand the product goal, and come out of the workshop with full storyboards of the user journey.

Outcome

Our clients finally felt that they were being listened to, change orders became less frequent, and end user satisfaction skyrocketed.

Alabama Foster Care Records App


Challenge

Before design intervention, end users of our B2B apps had a hard time getting their needs fully met by the new product.

Approach

I began running pre-dev design workshops where we would present user interviews, understand the product goal, and come out of the workshop with full storyboards of the user journey.

Outcome

Our clients finally felt that they were being listened to, change orders became less frequent, and end user satisfaction skyrocketed.